AHCCCS Complete Care

Asthma Support

Individual care to help you or your child control asthma or COPD symptoms.

Èske oumenm oswa timoun ou gen pwoblèm pou jere sentòm COPD oswa opresyon? Yon enfimye(è) ki espesyalize nan pwoblèm respirasyon ka ede w reyèlman. Benefits include a customized treatment plan and medicine to: 

• Jere rechit yo.
• Diminye sentòm.
• Help you stay active.

Jesyon Swen

Do you or a loved one have a serious health problem, a behavioral health issue, a substance abuse issue or a high-risk pregnancy? If so, our care managers are in your corner. Yo pral:

• Esplike tèm medikal yo nan yon langaj ki senp. 
• Coordinate your doctor appointments.
• Provide your care team with your medical records. 

Your care manager will stay with you on your medical journey. Li pral:

• Think beyond your medical and behavioral health needs.
• Make sure you have support at home.

So you can focus on getting better.

Chwazi Doktè

Every member gets to choose a primary care physician (PCP) who is your main doctor. Itilize zouti pou chèche Doktè a, pou wè si doktè ou nan rezo nou a.

Si ou pa gen yon doktè oswa si doktè w pa nan rezo nou an, nou ka ede w chèche yon nouvo doktè ki toupre w.

PCP w la se doktè prensipal ou pou:

• Swen prevantif.
• Tretman si w malad oswa blese.
• Rekòmandasyon kay espesyalis pou sèten pwoblèm medikal.

Chwa Sant Nesans

Kote ou fè tibebe w lan se yon chwa ki enpòtan. That’s why you can pick from nearly 100 in-network hospitals across Arizona. 

We encourage you to tour the hospital’s birthing center. Nan fason sa a, ou pral abitye avèk li. And you’ll be more relaxed when you have your baby.

Swen Dantè

We pay for cleanings, checkups and dental work for members through age 20. 

Exams and cleanings every six months help teeth and gums stay strong and healthy. Si gen yon pwoblèm dantè ki dwe regle, li garanti tou.

Members 21 and older have $1,000/year for emergency dental services*.

*This benefit has limitations. Please refer to your Member Handbook for details.

Ekipman ak Founiti

Sante ak sekirite lakay ou enpòtan.

Plan nou an garanti ekipman medikal doktè w preskri. Sa ka gen ladan founiti tankou:

• Kabann lopital.
• Tank oksijèn.
• Wòkè oswa chèz woulant.

Swen oditif

Trouble hearing can affect everyday life in many ways. Our plan includes services and support to help protect the hearing of members up to age 21.

Nou kouvri:

• Egzamen, terapi ak tès.
• Hearing aids.

Healthy First Steps®

Bati yon lavni ki ansante pou ou ak tibebe ou an epi resevwa gwo rekonpans ak Healthy First Steps. Pwogram nou an pral ede ou pran bon mezi yo pou kenbe ou ak tibebe ou an ansante. Met sou sa ou ka resevwa $20 jis paske ou enskri. 

N ap ede ou:

• Chwazi founisè swen pou gwosès ak yon pedyat (doktè timoun).
• Planifye vizit ak egzamen yo ak òganize transpò pou vizit ou yo.
• Resevwa rekonpans dèske ou ale nan vizit yo pandan tout gwosès ou ak 15 premye mwa lavi tibebe a.
• Jwenn materyèl, tankou ponp tete pou manman nouris yo.
• Konekte avèk resous kominotè yo tankou sèvis pou Fanm, Tibebe ak Timoun (Women, Infants and Children, WIC).

Ospitalizasyon

Plan sa a peye pou tout depans lopital anrapò avèk yon sejou lopital.

Plan nou an kouvri:

• Swen enfimyè.
• Supplies and equipment
• Treatments.
• Tès dyagnostik ak egzamen.

And after leaving the hospital, we make sure each member gets follow-up care, if needed, to continue healing at home.

Entèprèt

Doktè ou ansanm avèk oumenm, youn dwe konprann lòt. Lè w pa pale Anglè byen sa fè l pi difisil. We can arrange for a medical interpreter to be at your appointment.

We also have people at member services who speak more than one language. Gen anpil chans ke nou gen youn moun ki pale menm lang avèk ou.

KidsCare Premiums

If your child is enrolled in the KidsCare program, they will have a monthly premium to pay. It is crucial to make this payment every month to ensure that your child continues to have their KidsCare health insurance coverage.

If you have any questions about premiums, please call the AHCCCS Premium Billing Center:

• Maricopa County: 1-866-771-2722
• Statewide:  1-844-846-7633

Èd nan domèn lang

You can get information in your preferred language. Mande tousenpleman. Then anything we write to you will only be in that language. This service is provided at no cost to you.  

Medikaman

Plan nou an gen medikaman preskripsyon ladan ak renouvèlman medikaman.

We also cover over-the-counter medicines with a written order from your doctor.

And we make getting your medicine easy. Ou ka egzekite preskripsyon ou nan:

• Local network pharmacies.
• Sèvis ki fè livrezon adomisil.

Sèvis pou Manm

Health insurance is complex. We can answer your questions simply and completely.

We help you find:

• Doctors.
• Pharmacies.
• Hospitals or other health facilities.
• Local resources.

Sante mantal

We are concerned about how you feel. Behavioral health services can help you with personal problems that may affect you and/or your family. These problems may be stress, depression, anxiety or using drugs or alcohol.

AHCCCS Complete Care members assigned to UnitedHealthcare Community Plan will receive all of their health care from UnitedHealthcare Community Plan with the exception of the first 23 hours of crisis care. If you are experiencing a behavioral health crisis call one of the phone numbers below that matches the county you live in.

Crisis Hotlines by County:

Maricopa County: 602-222-9444 or 1800-631-1314

Cochise, Graham, Greenlee, La Paz, Pima, Pinal, Santa Cruz and Yuma Counties: 1-866-495-6735

Apache, Coconino, Gila, Mohave, Navajo and Yavapai Counties: 1-877-756-4090

Gila River and Ak-Chin Indian Communities: 1-800-259-3449

You may self-refer to a behavioral health provider.

Liy Dirèk pou Enfimyè

Nurse Hotline at 1-877-440-0255 available 24 hours per day / 7 days a week.

Prenatal Visits

A pregnancy is an incredible journey. It’s a journey you want to make with the help of friends, family and a pregnancy doctor, or OB-GYN.

All recommended prenatal clinical visits and tests are covered by our plan.

Nan vizit sa yo, klinik la ap:

• Make sure both you and your baby are healthy.
• Eksplike kisa pou w atann nan chak etap gwosès ou.
• Reponn kesyon w yo.

Respite Care

Members accessing behavioral health services can receive up to 600 hours per benefit year (October 1st through September 30th).

Social Services

Sometimes a person’s health and safety requires help from community programs.

We help members connect to community services. Here they can get information about a variety of programs, like:  

• Food and housing assistance.
• Community child care.

They can help members get much needed relief in many ways.

Sèvis Transpò

If you need a ride to an appointment, ask a friend, a family member or neighbor first. If you cannot get a ride UnitedHealthcare Community Plan will help you. AHCCCS Complete Care members may receive non-emergency transportation services through UnitedHealthcare Community Plan for a physical or behavioral health AHCCCS covered service.

Swen pou vizyon

Children in the plan receive vision coverage up to age 21. This coverage includes:

• Egzamen regilye.
• Frames and lenses.

This benefit is offered by Nationwide Vision.

Vizit pou moun ansante

Vizit konsiltasyon kay doktè pou moun an sante ka ede kenbe ou an sante. These visits can catch health problems early so they can be treated. Sèvis prevantif gen ladan yo: 

• Tchekòp pou granmoun ak timoun.
• Swen pou tibebe ki ansante.
• Swen pou fanm ki pral fè yon tibebe.
• Piki ak tès woutin.
• Mamogram.

You will not have a copayment for preventive care.