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Did you get moved to a different health plan?
You can choose to keep your UnitedHealthcare benefits for the 2023 plan year. Make your plan selection between November 8 and December 29. Here's how:
- Sou entènèt: Visit myplan.healthy.la.gov and choose UnitedHealthcare Community Plan
- App: Download the Healthy Louisiana app from Apple or Google Play
- Telefòn: Call 1-855-229-6848, TTY 1-855-LaMed4Me (1-855-526-3346), Monday–Friday, 8 a.m.–5 p.m.
- 24/7 automated system: TTY 1-800-292-3572
Healthy Louisiana Plan
Medicaid
Our Healthy Louisiana plan offers a range of benefits along with extras. View the benefits below to see all that our plan offers. It's for pregnant women, adults and children under the age of 21.
The following UHC support includes:
- Help Finding a Network Care Providers: If you need help finding a care provider in the UHC network or obtaining early prescription can call Member Services at 1-866-675-1607 (TTY: 711). The number for Member Services is always located on the back of your UHC ID member card.
- UHC Mobile App: UHC member app that provides instant access to your member ID card, network care providers, personal health benefits and more. app is available as a free download at the App Store or Google Play.
Remember, if you need assistance please contact UnitedHealthcare Member Services at 1-866-675-1607 (TTY: 711).
Be Ready. Be Safe.
UnitedHealthcare and the State of Louisiana want to ensure all residents are informed during emergencies, such as severe weather or flooding. Please visit www.GetAGamePlan.org for emergency preparedness guides and tips to keep you and your loved ones safe all year long.
For plan participants who may have misplaced their medical ID cards, call 866-633-2446, 8 AM – 8 PM (local time), Monday through Friday. If you have a smartphone, download the UnitedHealthcare Mobile app. It provides instant access to ID cards, network care providers, personal health benefits and more. The UnitedHealthcare Mobile app is available as a free download at the Apple iTunes App Store and the Android Market on Google Play.
This plan is available in the following parishes:
Acadia, Allen, Ascension, Assumption, Avoyelles, Beauregard, Bienville, Bossier, Caddo, Calcasieu, Caldwell, Cameron, Catahoula, Claiborne, Concordia, De Soto, East Baton Rouge, East Carroll, East Feliciana, Evangeline, Franklin, Grant, Iberia, Iberville, Jackson, Jefferson, Jefferson Davis, La Salle, Lafayette, Lafourche, Lincoln, Livingston, Madison, Morehouse, Natchitoches, Orleans, Ouachita, Plaquemines, Pointe Coupee, Rapides, Red River, Richland, Sabine, St. Bernard, St. Charles, St. Helena, St. James, St. John the Baptist, St. Landry, St. Martin, St. Mary, St. Tammany, Tangipahoa, Tensas, Terrebonne, Union, Vermilion, Vernon, Washington, Webster, West Baton Rouge, West Carroll, West Feliciana, and Winn.
More information on eligibility and enrollment can be found on the Healthy Louisiana website.
- Healthy Louisiana Plan
If You or Your Loved Ones Have Been Impacted by Severe Weather
UnitedHealthcare is helping members who may be affected by severe weather and flooding. If you need help please call member services at 1-866-675-1607, TTY 711.
Additional information can be found on our Hurricane Resource Page. Helpful Frequently Asked Questions can be viewed here. Behavioral Health Resources can be viewed here.
A free emotional-support help line is also available to everyone at 1-866-342-6892, TTY 711 and is open 24 hours a day, seven days a week. The service is free of charge and open to anyone. Trained Optum mental health specialists can help you manage stress and anxiety. Callers may also be referred to community resources to help with other concerns, including financial and legal matters.
Jwenn detay yo
Jwenn founisè yo ak pwoteksyon asirans pou plan sa a.
Chèche doktè, lopital, ak espesyalis.
Chèche pou founisè ak resous nan sante konpòtmantal.
Chèche medikaman plan sa a kouvri.
Chèche yon famasi ki toupre w.
Chèche yon dantis ki toupre w.
Avantaj & Karakteristik
Jesyon Swen
Do you or a loved one have a serious health problem or a high-risk pregnancy? If so, our case managers are in your corner. Yo pral:
- Esplike tèm medikal yo nan yon langaj ki senp.
- Coordinate your doctor appointments.
The case manager will stay with you or your loved one throughout the medical journey. Li pral:
- Think beyond your medical needs.
- Assess home situation and help where possible.
- Make sure you have support at home.
So you can focus on getting better.
Chwazi Doktè
Members can choose a primary care provider (PCP). Itilize zouti pou chèche Doktè a, pou wè si doktè ou nan rezo nou a.
The PCP is your main doctor for:
- Swen prevantif.
- Tretman si w malad oswa blese.
For members who don't have a doctor or whose doctor is not in our network, we can help find a new one close by.
Chwa Sant Nesans
Kote ou fè tibebe w lan se yon chwa ki enpòtan. That's why you can pick from partner hospitals across Louisiana.
We encourage you to tour the hospital's birthing center. Nan fason sa a, ou pral abitye avèk li. And you'll be more relaxed when you have your baby.
Sèvis kiwopratik
Whether chiropractor services are your primary or alternative treatment method, you're covered. This benefit is available for members under the age of 21. A referral from your primary care physician is required.
Members over the age of 21 who are managing pain can get up to six (6) visits per year with an in-network chiropractor.
Swen Dantè
Regular checkups help keep teeth and gums strong and healthy. Healthy Louisiana members under the age of 21 get:
- 2 exams per year.
- Cleanings and x-rays.
- Tretman fliyò.
These services are offered through MCNA Dental (Managed Care of North America) and DentaQuest.
Members age of 21 and above get up to $500 in coverage for:*
- Egzamen regilye.
- Cleanings and x-rays.
*This is an added benefit offered by UnitedHealthcare Community Plan.
Sipò pou Dyabetik
Si w gen dyabèt, n ap rann lavi a yon jan pi fasil pou ou. W ap jwenn medikaman, founiti ak edikasyon pou ede w rive ak rete nan pi bon eta w.
Pwogram dyabèt nou an gen ladan tou fòmasyon pou pran swen pwòp tèt ou ak klas ki konsantre sou:
- Planifikasyon repa nitritif.
- Jesyon estrès.
- Viv yon mòd devi ki sen.
Members age 21 and above who qualify as well as complete HbA1c labs and LDL-C screenings may be eligible for a yearly $50 voucher to use toward a purchase from a catalog of over the counter health products. This is an added benefit offered by UnitedHealthcare Community Plan.
Jesyon maladi
If you have a chronic health condition like asthma or diabetes, UnitedHealthcare Community Plan has a program to help you live with your condition and improve the quality of your life. These programs are voluntary and available at no cost to you.
Ekipman ak Founiti
Some members may need extra support to live safely at home.
Our plan covers medical equipment ordered by your doctor or provider. Some examples include:
- Kabann lopital.
- Tank oksijèn.
- Chèz woulant oswa wòkè.
Swen pou Pye
We provide the exams needed to help keep your feet in great shape. And for those with diabetes or a circulatory condition, good foot care can help prevent much more serious problems.
Our podiatry coverage includes:
- Office visits.
- Certain radiology and lab procedures.
- Other diagnostic procedures.
Edikasyon Lasante
Take free classes to help improve your health or to address a condition. Our plan includes classes on diabetes, nutrition and more.
Healthy First Steps®
Bati yon lavni ki ansante pou ou ak tibebe ou an epi resevwa gwo rekonpans ak Healthy First Steps. Pwogram nou an pral ede ou pran bon mezi yo pou kenbe ou ak tibebe ou an ansante. Met sou sa ou ka resevwa $20 jis paske ou enskri. *
N ap ede ou:
- Chwazi founisè swen pou gwosès ak yon pedyat (doktè timoun).
- Planifye vizit ak egzamen yo ak òganize transpò pou vizit ou yo.
- Resevwa rekonpans dèske ou ale nan vizit yo pandan tout gwosès ou ak 15 premye mwa lavi tibebe a.
- Jwenn materyèl, tankou ponp tete pou manman nouris yo.
- Konekte avèk resous kominotè yo tankou sèvis pou Fanm, Tibebe ak Timoun (Women, Infants and Children, WIC).
* Value added benefit offered by UnitedHealthcare Community Plan
Swen oditif
Pwoblèm pou tande ka afekte lavi toulejou ou nan anpil sans. Our plan includes services and support to help protect the hearing of members under the age of 21.
Plan nou an kouvri:
- Exams and tests.
- Hearing aids and batteries.
Swen sante adomisil
After surgery or a serious illness you may need extra help with day-to-day tasks like cleaning, cooking or dressing.
You may even need an in-home medical visit to check on how well you are healing. With approval, our plan covers:
- An in-home medical visit.
- Medical equipment like hospital beds, walkers or wheelchairs.
- Disposable medical supplies.
Ospitalizasyon
This plan pays for all necessary expenses related to a hospital stay, so you can rest and heal.
Plan nou an kouvri:
- Swen enfimyè.
- Chanm ak manje.
- Materyèl ak ekipman.
- Tretman ak terapi.
- Tès dyagnostik ak egzamen.
And after leaving the hospital, our members are not alone. We make sure they get follow-up care to continue healing at home.
Entèprèt
Both doctor and patient need to understand one another. If needed, we can arrange for a medical interpreter to be at medical appointments.. Our member services team has interpreters who speak over 170 languages. We also offer American Sign Language (ASL).
Lab and X-ray Services
Lè w konnen kisa pwoblèm lan ye e lè w detekte l bonè, sa ka fè tout yon diferans. Our plan covers medically necessary:
- Laboratwa ak tès.
- Radyografi, eskanografi, ak lòt tès imajri.
We make sure our members get the information needed to help improve their health.
Èd nan domèn lang
Ou ka resevwa enfòmasyon nan lang ou pi pito a. Mande tousenpleman. We also have people at our customer service centers who speak more than one language. Over 170 languages are supported. Call Member Services for help with interpreters and American Sign Language. They can also help if you need information in large print, Braille or audio files on a CD or flash drive.
Medikaman
Plan nou an gen medikaman preskripsyon ladan ak renouvèlman medikaman. Some members may have a small copayment.
And we make getting your medicine easy. You can fill your prescriptions at the network pharmacy of your choice, including local pharmacies and mail order pharmacies.
Sèvis pou Manm
Gen dèfwa ou ka bezwen èd pou konprann opsyon swen sante w yo. With us, you have someone you can call 24/7. N ap reponn kesyon w yo konplètman e avèk yon langaj ki senp.
Nou ka ede w tou pou jwenn:
- Home health providers.
- Dantis ak founisè pou vizyon.
- Adult Health Services.
Mental Health/Substance Use Treatment
Sante mantal toutosi enpòtan ke sante fizik. That's why we cover both.
Plan an kouvri:
- Behavioral health services.
- Substance use treatment.
- Certain medications.
Liy Dirèk pou Enfimyè
Medical questions and situations come at inconvenient times. For questions about health, you can call a trained nurse 24/7.
Enfimyè nou yo ki nan Nurse Hotline la pral fè:
- Tande ki sentòm ou di l ki prezante.
- Provide guidance on self-care.
- Advise the member about getting care at a doctor visit or an urgent care center.
- Help know when to go to the emergency room.
Vizit enfimye(è)
Sometimes continued care is needed after leaving the hospital or urgent care. For example, after a serious illness, surgery or injury. In these cases, a nurse will make home visits to:
- Provide medical care.
- Answer any questions and concerns.
Swen pèsonèl
The basics can be hard to do if you have a disability or you've had a serious illness or injury.
We can help. A few examples include:
- Dressing.
- Bathing.
- Feeding.
Long-term personal care is available for members 21 or older with disabilities.
Prenatal Visits
A pregnancy is a journey that's better with the help of friends, family and a pregnancy doctor, or OB/GYN.
Nou garanti tout vizit nan klinik prenatal ak tès ou ki rekòmande yo.
Nan vizit sa yo, klinik la ap:
- Make sure mom and baby are healthy.
- Explain what to expect at each stage of pregnancy.
- Answer questions.
Piki ak Vaksen
Vaksen woutin yo ede kenbe w ansante. Plan nou an kouvri:
- Vaksen kont nemoni, grip ak zona.
- Tetanus, Diphtheria and Whooping Cough vaccines.
- Lòt piki ak vaksen ki rekòmande yo.
Sèvis Transpò
Our plan provides rides to and from health care locations. That includes trips to:
- Doctor and therapy visits.
- Depatman sante yo.
- Klinik pou vizyon.
Vizit kay doktè san limit
There may be times when your health requires regular visits to a doctor or specialist). Our plan does not limit the number of times children or adults can see their doctors. This includes sick visits, well visits and specialists. For children, EPSDT screenings are also covered. This way you get care when you need it. And the doctor can see how your health is progressing.
Swen pou vizyon
With Healthy Louisiana, members under the age of 21 receive:
- Egzamen zye regilye.
- Monti linèt.
- Vè preskripsyon.
Members over the age of 21 can get:*
- One routine eye exam every two years with no copay.
- $100 allowance for frames/lenses or $105 allowance for contact lenses every two years.
* This is an added benefit offered by UnitedHealthcare Community Plan.
Vizit pou moun ansante
Unlimited well visits with your doctor are important for good health. Vizit konsiltasyon sa yo ka ede detekte pwoblèm sante bonè, pou yo sa trete yo.
Preventive services cover:
- Tchekòp pou granmoun ak timoun.
- Swen pou tibebe ki ansante.
- Swen pou fanm ki pral fè yon tibebe.
- Piki ak tès woutin.
- Mamogram.
Weight Control
Our plan encourages a healthy approach to eating and living. To help our members be their best, we cover:
- Screening for obesity.
- Support for healthy diet and exercise choices.
Some members may also qualify for weight management classes, including (WW) Weight Watchers. *
* Some limitations may apply.
Wellhop for Mom & Baby
Connect with other expectant moms. Get support and information during your pregnancy and after you deliver. This program is part of your health plan and there is no extra cost to you.
Here’s how it works:
- Join video conversations every other week with women who have similar due dates and a group leader.
- Chat and share experiences with moms from your group on the Wellhop app or website.
- Visit the Wellhop library. You’ll find articles, videos and more.
Are You Prepared for Hurricane Season?
UnitedHealthcare Community Plan wants to help you make sure you are prepared for hurricane season and the resulting hazards such as storm surge, high winds, tornadoes, and flooding
Konnen Plis
Healthy Louisiana Plan