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Washington Apple Health (Medicaid) Sèvis Sante Konpòtmantal Sèlman (Behavioral Health Services Only, BHSO)

Medicaid

Our plan offers a range of behavioral health benefits. These include mental health and substance use disorder treatment services. Gade avantaj ki anba yo pou w wè tout sa li ofri. It's for people who meet income and eligibility requirements for Apple Health (Medicaid) and receive physical health services some other way.

To find out if you qualify, visit wahealthplanfinder.org or call 1-855-WAFINDER (1-855-923-4633) TTY/TTD 1-855-627-9604.

Nou kapab ede tou pou sèvis entèprèt, sa gen ladan Lang Siy Ameriken. To ask for help, please call 1-877-542-8997, TTY 711, Monday through Friday, 8:00 AM to 5:00 PM

  • Washington Apple Health (Medicaid) Behavioral Health Services Only (BHSO) Etap pou Enskri
  • Verifye Kalifikasyon (louvri yon fenèt modal)

Avantaj & Karakteristik

Sante konpòtmantal

Sante konpòtmantal enpòtan menm jan ak sante fizik. You are eligible for behavioral health services, also called mental health services.

Behavioral health services can help you with personal problems that may affect you and your family. These problems may be stress, depression, anxiety or using drugs or alcohol.

Your physical health benefits are from another medical carrier. If you already have a Primary Care Provider (PCP), talk to them today about any health or behavioral health problems you have. We will coordinate your mental health and substance use disorder treatment services with your physical health treatment provider, if necessary.

You don't need a referral from your PCP to see behavioral health specialists in your plan or to access substance use disorder treatment services.

There are some treatments and services that need preapproval before you can get them.

Chèche yon Founisè Sante Konpòtmantal

Swen obligatwa garanti 100%. If you need behavioral health care UnitedHealthcare Community Plan can help coordinate your care.

Nou kouvri:

  • Evaluation and assessment
  • Medication management and monitoring
  • Individual and group counseling
  • Peer support
  • Family counseling
  • Education about mental health, treatments and medications
  • Rehab case management
  • Withdrawal management (detox)
  • Opiate replacement treatment
  • Jesyon dosye

Additional mental health resources can be found here. Jwenn balans lan, sipò ak swen ou bezwen pou viv pi ansante otank posib.

You may also be eligible for additional grant funded services such as care coordination, family hardship services and recovery support services. These provide comprehensive community-based services that supplement your current benefits.

If you need help finding mental health services or if you feel that your rights have been violated, please call your Regional Behavioral Health Ombuds. An Ombuds is someone who is hired to assist you with any difficulties with your services or with getting services. Services are free and all information is kept confidential.

For more information on services available, please refer to your Member Handbook:

Manyèl Manm (Anglè)
Member Handbok (Español)
Member Handbook (Russian)
Member Handbook (Chinwa)
Member Handbook (Vyetnamyen)
Member Handbook (Korean)
Member Handbook (Ukrainian)

E si mwen gen yon kriz sante konpòtmantal?

You are always covered for a behavioral health emergency. Yon ijans vle di yon pwoblèm sante konpòtmantal ki vini toudenkou, ki mete lavi an danje, ki fè mal, oswa lòt sentòm grav ki pa ka tann pou yo trete. You may have a mental health, drug, or alcohol use emergency.

Sèvis dijans yo kouvri nenpòt kote Ozetazini. If you think you have a life threatening emergency, call 911 or go to the nearest hospital location where emergency providers can help you.

Dèke sa posib, rele nou pou fè aranjman pou swivi swen sante konpòtmantal apre yon ijans.
A mental health crisis is a moment when someone's behavior can put themselves or others in danger, especially if they do not get help, such as:

  • Menase oswa pale sou blese oswa touye tèt li
  • Santi li sanzespwa
  • Santi laraj oswa kòlè ki san kontwòl
  • Santi l kwense, tankou pa gen okenn fason pou l sòti
  • Angaje nan konpòtman ensousyan
  • Santi l enkyete, ajite, oswa li pa kapab dòmi
  • Ogmante bwè alkòl oswa pran dwòg
  • Retire kò l sou zanmi ak fanmi
  • Gen chanjman karaktè radikal
  • Pa wè okenn rezon pou l viv

Sèvis pou Kriz:
Si ou panse pou gen yon ijans, kèlkeswa kote ou ye a, rele 911 oswa ale nan lopital ki pi pre adrès kote founisè ijans yo ka ede w. San pèdi tan, rele doktè w oswa founisè sante konpòtmantal ou pou fè aranjman pou swen swivi apre ijans lan fini.

If you are experiencing a mental health crisis, your ID card has a phone number to access crisis services in your area. Our list of crisis services phone numbers are available in English and Español

Men lòt Sèvis Sante Konpòtmantal ak Kontak Entèvansyon pou Kriz yo:

For a State Crisis Lines directory, visit: https://www.hca.wa.gov/health-care-services-supports/behavioral-health-recovery/mental-health-crisis-lines

Washington Recovery Help Line: 1-866-789-1511
Sou entènèt: http://www.waRecoveryHelpLine.org

Teen Link: 1-866-833-6546
Sou entènèt: http://www.866teenlink.org

Suicide Prevention: 1-800-273-8255
Itilizatè TTY: 1-800-799-4TTY (4889)
Sou entènèt: http://www.suicidepreventionlifeline.org

Additional health resources can be found here. Jwenn balans lan, sipò ak swen ou bezwen pou viv pi ansante otank posib.

Manyèl Manm (Anglè)
Member Handbok (Español)
Member Handbook (Russian)
Member Handbook (Chinwa)
Member Handbook (Vyetnamyen)
Member Handbook (Korean)
Member Handbook (Ukrainian)

Do you or a family member have a serious health problem? If your health needs qualify then our care managers are in your corner. Yo pral:

  • Esplike tèm medikal yo nan yon langaj ki senp.
  • Coordinate your doctor appointments.
  • Provide your care team with your medical records.
  • Interpreter Services are available. If needed, you can have an interpreter present at yours or your child's behavioral health visits.

Your care manager will stay with you throughout the medical journey. Li pral:

  • Think beyond your medical needs.
  • Make sure you have support at home.

View Advance Directives in English | Español.

Jwenn benefis ak sipò siplemantè. Ou ka konte sou:

  • Language Help. Connect to a translator through Member Services.
  • Interpreters. Have an interpreter with you at your child’s behavioral visits.
  • Pou sispann itilize tabak. Antrenè ak founiti pou ede ou sispann itilizasyon tabak.
  • Member Services. Your benefit questions are answered 24/7.
  • WISe. Wraparound with Intensive Services (WISe)

For information on additional benefits and services you may have please contact the Health Care Authority at 1-800-562-3022, TTY 711.

Choice of Behavioral Health Provider

Your Behavioral Health Provider

You can get a wide range of treatments and services for mental health and substance use disorder. You do not need a referral from your Primary Care Provider (PCP) to see a network behavioral health provider or to access substance use disorder treatment services.

Use the Doctor Lookup tool to find behavioral health providers near you.

Your Primary Care Provider (PCP)
This is the person you should see for most of your care. These services are not covered by this plan. You receive access to these services some other way. Talk to your PCP about any behavioral health concerns you may have. Your PCP can help you decide the right options for you.

Entèprèt

Your behavioral health provider and you need to understand each other. Lè w pa pale Anglè byen sa fè l pi difisil. We can arrange for an interpreter to be at your appointments.

Nou gen moun tou nan depatman sèvis pou manm yo ki pale pliske yon lang. Gen bon chans ke nou gen yon moun ki pale lang ou an, oswa yo ka konekte ou avèk sèvis entèprèt nou an ki kouvri plis pase 170 lang.

Èd nan domèn lang

Ou ka resevwa enfòmasyon nan lang ou pi pito a. Mande tousenpleman. We also have people at our customer service centers who speak more than one language. Gen bon chans ke nou gen yon moun ki pale lang ou an, oswa yo ka konekte ou avèk sèvis entèprèt nou an ki kouvri plis pase 170 lang.

Sèvis pou Manm

Gen dèfwa ou ka bezwen èd pou konprann opsyon swen sante w yo. Lè w avèk nou, ou gen yon moun ou ka rele. N ap reponn kesyon w yo konplètman e avèk yon langaj ki senp.

Nou ka ede w tou pou jwenn:

  • Mental health providers.
  • Substance use disorder treatment services.

Mental Health Services for Children and Youth

Problems such as depression and anxiety can also be challenging for children and teens.

There are no costs for covered services. We have therapists and doctors for youth and teens that can address their specific behavioral health or substance use disorder. Help get them extra support to live a heathier life.

Look for behavioral health providers or call 1-877-542-8997, TTY 711

Lòt resous anplis

Teens can connect with teens during specific hours: 866-833-6546teenlink@crisisclinic.org, www.866teenlink.org

No Cost for Covered Services

Get the quality health care you deserve at no cost for covered services. You get:

  • Care from highly skilled and compassionate behavioral health providers.
  • Treatments at respected facilities.

Liy Dirèk pou Enfimyè

When you have questions about your health care, you can call a nurse 24 hours a day, 7 days a week: 1-877-543-3409 (TTY 711).

Enfimye/enfimyè nou yo pral:

  • Koute sentòm yo.
  • Ede pou swen pèsonèl.
  • Advise you about getting the type of care you need.
  • Help you know when to go to the emergency room or urgent care clinic.

Sispann itilize tabak

Ou konnen move efè fimen gen sou sante w. Ou konnen fòk ou kite fimen. Nou ba w sipò pandan w ap kite avèk akonpayatè ak founiti. Sèl bagay ou p ap jwenn nan men nou, sèke nou pa pral fè moral ou. Call 1-866-QUIT-4-LIFE (1-866-784-8454) Or visit www.quitnow.net

Sèvis Transpò

Get a ride – at no cost to you - to and from health care locations. That includes trips to:

  • Doctor or behavioral health provider visits.

Apple Health pays for transportation services to and from needed non-emergency health care appointments. If you have a current ProviderOne services card, you may be eligible for transportation. Call the transportation provider (broker) in your area to learn about services and limitations. Your regional broker will arrange the most appropriate, least costly transportation for you. See the list of brokers

Resous pou Manm

Gade Resous ki Disponib yo (louvri yon fenèt modal)
Washington Apple Health / UnitedHealthcare logos

Konnen Plis

Apple Health (Medicaid) Behavioral Health Services Only (BHSO)

Enfòmasyon sou Enskripsyon

Visit Washington Healthplanfinder site for more information on eligibility and enrollment

Washington Healthplanfinder

Rele nou:
1-855-923-4633 / 1-855-627-9604 / TTY: 711

Interpreter Services

Nou kapab ede tou pou sèvis entèprèt, sa gen ladan Lang Siy Ameriken. 

Rele nou:
1-877-553-0098 / TTY: 711

8:00 AM jiska 5:00 PM lè lokal, lendi jiska vandredi

Etap pou Enskri
Jwenn detay yo

The Washington Behavioral Health Services Only (BHSO) plan specialists can answer questions and help you enroll.

Rele nou:
8:00 AM to 5:00 PM pacific time, Monday – Friday

Interpreter Services

Nou kapab ede tou pou sèvis entèprèt, sa gen ladan Lang Siy Ameriken. 

Rele nou:
1-877-553-0098 / TTY: 711

8:00 AM jiska 5:00 PM lè lokal, lendi jiska vandredi

Enfòmasyon pou Manm

Ou gen aksè pou w ale sou sit Entènèt nou an ki pou manm yo sèlman. Enprime kat ID ak plis ankò. Gade tiliv nou an anba a.

Sit entènèt pou manm yo

Liv Enfòmasyon pou Manm

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